Reliable
by design.

I'm Keith Huster, Senior Software Engineer II and former Team Lead II on Olo's Software Infrastructure team. For 15+ years I've architected and operated distributed .NET platforms: billions of transactions a year at better than 99.9% availability, a platform-wide move to Kubernetes and modern CI/CD, and shared libraries used by 100+ engineers. I've led the systems and the team that runs them, and I'm looking for a Staff engineering or engineering management role where reliability is the product.

See the impact Download résumé

>99.9%

availability on services handling billions of transactions a year

100+

engineers building on platform libraries I own

US patents, most as lead or sole inventor

2,745 mi

Tour Divide finisher, 2025: self-supported, 27 days

01 · Experience

From medical devices to cloud platforms

Electrical engineer by training, platform engineer by trade. Twenty-four years across medical devices, EdTech, FinTech and restaurant-platform infrastructure, the last eight at Olo, all of it shipping systems other people depend on.

2002 – 2014 · Sunman, IN
Hill-Rom
Software Engineering Specialist. Embedded firmware, TCP/IP gateways and hospital-bed electronics for the VersaCare and TotalCare lines. Two-time Patent of the Year.
2014 – 2018 · Remote
Curriculum Loft, then Confluence
The turn to the web. Full-stack EduTech and FinTech applications in ASP.NET MVC, C#, React, Relay and GraphQL, plus production support.
2018 – 2021 · Remote
Olo · Menu team
Senior Software Engineer II. Menu pricing tools used by tens of thousands of restaurant managers, and the Menu Import Service carved out of the monolith.
2021 – Now · Remote
Olo · Software Infrastructure
Senior Software Engineer II, then Team Lead II (2024 to 2025) for a six-engineer team, now back on the Staff track: reliability, Kubernetes, CI/CD and cross-team RFCs.

02 · Impact

Results, not job descriptions

SEG 01
Five core services moved to Kubernetes
Initiated and led the migration of five core services from EC2 to Amazon EKS, introducing HPA and KEDA autoscaling so peak traffic scales out automatically instead of paging an engineer.
5
core services migrated
SEG 02
CI/CD handed back to the teams
Migrated approximately ten services and libraries from centralized TeamCity to GitHub Actions, removing a delivery bottleneck so each team owns and ships its own pipeline.
~10
pipelines decentralized
SEG 03
$12K a month off the AWS bill
Led a system-optimization initiative for the Payload Logging service that reduced AWS S3 upload costs by more than $12K per month while preserving the data incident responders rely on.
$12K+
saved every month
SEG 04
Menu ingestion decoupled from the monolith
Designed and built the Menu Import Service, a service-oriented extraction from Olo's legacy monolith, plus POS and brand integrations for Panda Express, Denny's and others.
10,000s
of restaurant managers served
SEG 05
Safer deploys, faster recovery
Introduced LaunchDarkly feature flags and centralized configuration in Consul across core services, raising deployment success rates and cutting incident MTTR.
Lower MTTR
safer deploys, faster recovery

C# · F# · .NET
AWS · EKS · HPA · KEDA
Terraform · Consul · GitOps
GitHub Actions
Datadog · Sumo Logic · Raygun
React · GraphQL · TypeScript
MSSQL · PostgreSQL

03 · Leadership

Six engineers. Eighteen months. Zero high-severity incidents.

From April 2024 to September 2025 I managed Olo's six-engineer Software Infrastructure team as Team Lead II without leaving the code. I hired and onboarded two engineers, ran planning and one-on-ones, and when senior leadership mandated 24/7 coverage I designed the team's first L2 on-call practice as a weekly rotation calibrated for engineer well-being. The team sustained greater than 99.9% availability with zero high-severity production incidents in that time.

I've mentored more than 20 engineers over my career, and I set technical direction through RFCs and design reviews rather than mandates; the shared libraries I own are relied on by 100+ engineers across nearly every team at Olo. I'm equally effective as a Staff-level IC or as the manager clearing the path for the team.

6
engineers managed as a hands-on lead
0
high-severity production incidents during my tenure
2
engineers hired and onboarded
20+
engineers mentored across my career

04 · Patents

US patents, most as lead or sole inventor

Before cloud platforms I spent twelve years (2002 to 2014) in new product development at Hill-Rom, designing electronics, embedded firmware and network gateways for hospital beds and helping take ten products to market. That work produced 36 US patents, most as lead or sole inventor, two Patent of the Year awards and the President's Innovation Award, and a lasting standard for what "production-ready" means when patients depend on it.

M.Sc. Software Engineering · DrexelB.Sc. Electrical Engineering · Rose-Hulman

05 · Beyond work

Why I finish what I start

Banff, AB → Antelope Wells, NM · 2025

Tour Divide finisher

2,745 miles along the Continental Divide, self-supported, in 27 days: roughly a hundred miles a day of planning, troubleshooting and pacing with nobody to hand the problem to. It's the same discipline I bring to a multi-quarter migration or a 3 a.m. incident.

Mile 0 · CanadaMile 2,745 · Mexico

2004 – 2016
Volunteer firefighter, Lieutenant
Twelve years on the department, promoted to Lieutenant. Calm, clear communication under pressure is a skill I learned long before my first production incident.
github.com/husterk
HomeLab
A declarative, GitOps-driven lab on Proxmox VE, OPNsense, Talos Linux Kubernetes and Terraform with Atlantis.
KeithAndLindsey.com
Travel blog
Ghost CMS with a fully custom theme, a GitHub Actions pipeline and two Cloudflare Workers handling webhooks and sitemaps.

Let's talk

Hiring a Staff engineer or an engineering manager? Let's talk.

husterk@gmail.com LinkedIn GitHub

Send a note straight from this page, or use the buttons: email me, find the full history on LinkedIn, or read the code on GitHub.

Reliable by design.

From medical devices to cloud platforms

Results, not job descriptions

Six engineers. Eighteen months. Zero high-severity incidents.

US patents, most as lead or sole inventor

Why I finish what I start

Hiring a Staff engineer or an engineering manager? Let's talk.

Reliable
by design.